Privacy Policy

Privacy Policy

Effective Date: March 1, 2025

Canwell Integrated Care (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring the confidentiality of your personal information in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable privacy laws.

This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website (www.canwellcare.com) and use our services.

1. Collection of Personal Information

We may collect the following personal information when you interact with our website:

  • Contact Form: Name, email, phone number, and any information you provide in your message.
  • Newsletter Signup: Name and email address.
  • Booking Appointments via JaneApp: Booking and health-related information submitted through JaneApp, which has its own privacy policies and security measures.

We collect this information only with your consent and for the purposes outlined below.

2. How We Use Your Information

Your personal information is used to:

  • Respond to inquiries submitted through the contact form.
  • Send newsletters, updates, and relevant health information (if you have subscribed).
  • Facilitate appointment scheduling via JaneApp (a third-party booking platform).
  • Improve our website, services, and communication with clients.

We do not sell, rent, or share your personal information with third parties, except as required to provide services or comply with legal obligations.

3. Third-Party Services

We use JaneApp for booking appointments and third-party email marketing services for newsletters. These platforms store and process your data independently and have their own privacy policies. We encourage you to review JaneApp’s privacy policy before booking an appointment.

4. Data Security and Confidentiality

We take reasonable measures to safeguard your personal information from unauthorized access, disclosure, or misuse. However, no online data transmission is entirely secure.

For added protection:

  • Any health-related information shared via JaneApp is subject to JaneApp’s security protocols.
  • If you communicate with us via email or contact form, please avoid sharing sensitive health information online.

5. Your Rights Under PIPEDA

Under PIPEDA, you have the right to:

  • Access the personal information we hold about you.
  • Request corrections to inaccurate or outdated information.
  • Withdraw consent for marketing communications (unsubscribe anytime).
  • Request deletion of your personal data (subject to legal and professional record-keeping obligations).

To exercise these rights, contact us using the details below.

6. Retention of Information

We retain personal information only as long as necessary for the purposes outlined in this policy or as required by law. If you unsubscribe from our newsletter, your email will be removed from our mailing list.

7. Contact Us

If you have any questions about this Privacy Policy or your personal information, you can contact us at:

📧 info@canwellcare.com
🌐 www.canwellcare.com

By using our website and services, you acknowledge and agree to the terms of this Privacy Policy.

Scroll to Top